High Performance Customer Communication Management

Serie M/ in Container Architecture at Raiffeisen Switzerland

As part of a fundamental technological decision made in 2016 at Raiffeisen Switzerland, all applications previously run on Websphere Application Server were migrated to container technology. This included the Serie M/ CCM system used throughout the company.

The case study now available on this project clearly shows how unproblematic the technology change was, because the Serie M/ product architecture is designed for container operation. The scalability of the system has once again improved compared to the Websphere environment, and with a throughput of 220 formatted pages per second, the required performance could be achieved without any problems, without exhausting it completely. ►Read the Case Study.

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kwsoft® donates to a good cause

This year, kwsoft® is once again donating to several social institutions and charitable organizations for Christmas. We support: Blinden- und Sehbehindertenverein Südbaden e.V.

kwsoft® expands to Poland

kwsoft® has recently entered the Polish market. kwsoft Polska Sp. z o.o. distributes and implements our Serie M/ in Poland and also offers

Paper: Why CCM is business-critical

Transactional communication is essential since it affects every customer. You can't do without it. And — in contrast to advertising communication — it