msg systems

Our partnership with msg

msg is an independent, internationally active group of companies with over 8,500 employees worldwide. It is represented in 28 countries and supports the digital transformation processes of its customers. Founded in 1980, the consulting and IT company’s range of services includes strategic business consulting and end-to-end solutions for the automotive, banking, consumer products, food, healthcare, insurance, life science & chemicals, manufacturing, public sector, telecommunications, travel & logistics and utilities industries. Independent companies within the group cover the broad range of different industry and topic focuses, while msg systems ag is at the core of the group.

Thanks to a reliable partnership with kwsoft®, msg is able to offer various services to new and existing customers alike. msg contributes its expertise in the areas of strategy consulting, project management and migration.


IT architecture and technology consulting

The initial situations of many customers are – unsurprisingly – heterogeneous. So are the goals they are striving for. For example, expectations regarding system costs and system flexibility diverge from company to company. In addition, there are often completely different communication goals and strategies. The future belongs to a service-oriented process structure in output management, regardless of whether it is being executed internally or externally. Such a structure enables cost-effective, low-maintenance processes that can be easily adapted to changing requirements. With msg at your side, you have the right partner to move away from host-based, monolithic systems towards a modern, cloud-based architecture.

CI and CD

Our passion is to address our customers’ specific needs – without any intermediaries. Our output experts advise you on the development and implementation of your corporate design.

Plannable and secure migrations

Together with semantics and kühn & weyh, msg wants to support M/TEXT customers in continuing their future-oriented path towards M/TEXT TONIC. The decisive advantage of this partnership is our combined expertise in text analysis and linguistics as well as migration and tool competence. Cost efficiency and quality are ensured by Output Remote@msg. msg, for its part,

offers its customers a proven concept for template design and maintenance with teams in Germany and nearshore. Native German speakers and multi-level QA procedures ensure reliable quality (error rate below 8 percent). Depending on the customer’s needs, the teams can be scaled with little lead time.

Our output consultants

Consulting is one of the central themes of this strategic partnership. In the cooperation between the teams, msg focuses on advising customers in terms of holistic project management, which is complemented by excellent industry expertise. In addition to planning, execution and management of customer projects, msg provides resources for the implementation of templates at the specialist project level, based on needs assessment and planning. Today, more than 80 msg consultants are working on joint projects in a wide variety of roles – from business analyst output to template and framework designer to output tester.



Print solution for an insurance portfolio management

With msg.PIA (Primary Insurance Application), our partner msg offers a mature, process-supported all-lines-of-business solution. It features uniform, process-oriented interfaces as well as easy handling and allows for flexible, efficient portfolio management. msg.PIA offers the option to use SAP-based standard solutions like SAP Business Partner and FS-CD.

Presentation of the solution

Together with our partner msg, we created three documents for the insurance inventory management software msg.PIA in a very short time:

      • Insurance confirmation
      • Free text letter with individual text modules
      • Confirmation of claim payment

Creation of the documents in msg.PIA is triggered by various business transactions and the data is transferred to kwsoft® via web service. Dark processed documents are dispatched directly to the recipient via the predefined path. Interactive documents can still be edited manually in the M/TEXT TONIC client, including individual text modules.

The project

What was intended as a prototype quickly won over msg.PIA’s existing customers throughout Europe. The solution has thus qualified as a “member of the msg.PIA Suite” and will now be available to all customers. The collaboration between kwsoft® and msg was great fun for everyone involved, both professionally and personally: everyone learned a lot from each other and was amazed at the rapid results. We are looking forward to the next joint project!

value – inspired by people

Can we call you back?

  • This field is for validation purposes and should be left unchanged.
Christel Heusler